There is no doubt that technological advances help push the piping industry forward towards greater efficiencies. As the industry progresses with more technology integration, there are opportunities to create new products or ways of working.
With consumers moving towards “smart” plumbing systems that integrate automation into plumbing solutions, it’s expected that there’ll be some crossover into the piping supply industry, particularly towards improving solutions that monitor water usage, detect leaks, optimise energy consumption, and provide real-time data on infrastructure health.
A prime example of integrating smart capability into piping solutions includes Allmach’s Gardus dual containment hose system that integrates leak detection with real-time data updates and automated valve shut-off if a leak is detected.
Advancements in technology offer numerous opportunities for automation in Inventory Management, streamlining routine tasks such as order processing, inventory management, and supply chain logistics for increased operational efficiency. Similarly, organisations are leveraging augmented reality as visual tools for training, and employing chatbots and AI in customer service systems to deliver quick and accurate answers to basic customer enquiries, allowing customer-facing representatives to concentrate on addressing more intricate customer needs.
These are just a handful of areas where investing in AI, AR and automation can provide value to benefit businesses and consumers alike.
So, if these technologies have the ability for a positive impact on the piping supply industry, are there any drawbacks?
While AI and AR-type technology is very impressive and will have huge impacts on all future industries, including plumbing supply, there are areas where the human element will continue to reign supreme, continuing to offer real-world value to customers.